mCareMate Personal Emergency Alarm
The mCareMate personal emergency alarm by mCare Digital is a discreet personal alarm that can be independently worn without the need to connect to a base station or landline.
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mCareMate Personal Emergency Alarm
It was developed after extensive consultation with individuals, families and organisations that support the elderly and people with disability, and builds on our existing suite of specialised caring technology solutions.
The mCareMate personal emergency alarm has been reviewed by CHOICE in 2021 and included in the top 3 highest rated emergency alarms in Australia. It scored high on ease of use, reception and tracking, geofence capability and the ability to make voice calls.
mCareMate Personal Emergency Alarm
$549
This is the cost of the device and also includes a 12 month service plan*
*NOTE: For the mCareMate, only annual plans are available. When at checkout, you can choose between a service plan that requires monitoring by family/friends OR you can select our premium plan, which includes SOS calls answered by a 24/7 monitoring service. Please note, these differ in pricing.
In addition, the total amount paid at checkout includes a one-off shipping cost of $25. The annual service plan will renew automatically after the initial 12 month term is up, unless cancelled prior.
mCare Digital Awards and Recognition
New mCare Digital app now available
When you purchase any of the mCare Digital device with a service plan of your choice, you also receive access to the mCare Digital app. We’ve made some upgrades recently. Search ‘mCare Digital in the Google Play Store for Android and the Apple Store for iPhone.
Features & Benefits
An easy-to-use, reliable and secure device with ongoing support and 24/7 monitoring service options.
In addition to our existing mCareWatch technology, we’ve launched mCareMate as an alternative personal alarm for those individuals who prefer a pendant. Unlike other emergency alarms, the mCareMate personal emergency alarm is a stand-alone device with its own SIM card and connected to our ConnectiveCare® platform developed, managed and supported by our Australian based team.
Setup and Ready to Use
All devices are pre-set with the SOS contacts, a SIM card is pre-installed and device is ready to use.
Built-in, Two-Way Voice Communication
The device has a built-in hands-free microphone and speaker.
GPS and Wi-Fi Location Tracking
Device includes GPS and Wi-Fi technologies, which provide the location of the wearer via the carer’s web portal and mobile app.
Long Lasting Battery
Device has an in-built battery which lasts between 3-4 days (depending on what additional features are switched on).
Low Battery Alerts
If enabled and setup – all SOS contacts will receive SMS alert when the device battery is low and needs to be recharged.
Easy-to-Use Recharger Stand
Wearer can automatically call up to 6 different contacts by pressing photo of their nominated Speed Dial contact (photos uploaded via carer’s online portal).
Geo-fence
Rated # 1 Geo-fence in the CHOICE ‘Personal Alarms Review’, you can set up a geo-fence perimeter.
Certified ‘Break-away’ Magnetic Safety Lanyard
The Safety Lanyard is magnetic and waterproof meeting all Australian standards.
4G Mobile Network Coverage
Every device has a pre-installed SIM card with a Telstra mobile number.
Automatic SOS Calls to Pre-set Contacts
Up to six contact numbers (mobile or landline) can be pre-set on the device, when the SOS button is activated.
On-Demand Location
The carer’s web portal and mobile app can provide the latest location of the wearer by simply pressing the on-demand button.
Fall Detection Alert & Sensitivity Adjustment
When the device detects a fall, it will beep three times and then automatically call the SOS preset contacts.
Carer's Web-Portal & Mobile App
Access to mCare’s ConnectiveCare web portal and Mobile app, which allows carers to connect and access the device anywhere and anytime.
Anti-Disturb Call Block Feature
The device can be set to only allow incoming calls from the pre-set and authorized contacts.
Water Resistant
IP67 shower proof
Belt Clip
An optional extra belt clip that allows the device to be worn on their belt rather than as a lanyard.
Frequently Asked Questions
There are a number of emergency pendants available on the market. Why should I select the mCareMate?
We are an Australian based company with over 7 years of experience selling assistive technology solutions in this market. We use the latest 4G technology and offer an easy-to-use, reliable and secure device with ongoing support.
Is the mCareMate water resistant and can I wear it in the bath or while swimming?
The mCareMate personal emergency alarm is rated IP67 water resistant and dust resistant, which means you can wear the device in the shower only but not in the bath or while swimming.
What happens when the SOS button is pressed?
The wearer can activate an SOS emergency voice call by simply pressing and holding down the red SOS button on the front of the device.
When the SOS call is activated, the device will automatically dial the first SOS Contact’s number (mobile or landline), and the SOS contact will need to press ‘1’ on their handset otherwise the device will end the call and automatically call the SOS Contact 2.
How long does the battery last on the mCareMate?
The battery will last between 3-4 days, depending on what features are switched on.
How does one make calls to the mCareMate?
The mCareMate has its own mobile number and provided your contact number has been pre-set on the device, you will be able to call the device.
Is my personal information secure?
Yes, all your personal information is secure. Unlike other emergency alarms that provide SMS commands in their user guides and manuals, we do not disclose this as this has the potential to threaten your privacy and security.